Terms & Conditions

H2coco Online Store Terms and Conditions

1. Website Use

• By using our website and making a purchase, you agree to these terms
• Must be 18 years or older to purchase
• We reserve the right to modify website content at any time

2. Purchasing

• Prices displayed include GST
• All transactions in Australian dollars
• Payment methods: Credit card, PayPal
• Prices subject to change without notice

3. Product Information

• We strive to accurately display product details and images
• Product availability is subject to change
• Colors and actual product may vary slightly from online representation

4. Shipping

• Delivery within Australia only
• Shipping costs calculated at checkout
• Estimated delivery: 3-10 business days
• We are not responsible for delays by shipping providers

5. Refund Policy 

• We do not refund for change of mind, however our goods do come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major fault or failure. You are also entitled to have the goods or replaced if the goods fail to be of acceptable quality.

6. Privacy

• Personal information collected for order processing
• Secure online payment system
• We do not share your personal information

7. Account Responsibility

• Customers responsible for account security
• Keep login details confidential
• Notify us immediately of any unauthorized use

8. Product Usage

• Products intended for personal use
• Bulk purchasing may require special arrangements

9. Intellectual Property

• Website content is property of H2coco
• Reproduction of content prohibited without permission

10. Contact Information Customer Support:

• Email: orders@h2coco.com
• Phone: 1800 H2COCO (422 626)

Last Updated: 2020